The lines and juice at 888 Sport often mirror what you would find at FanDuel and DraftKings, which actually puts them at a disadvantage here. We have seen several books grab increase their market share by consistently offering slightly better juice than you would find with bigger books.
Given 888 Sport's relatively small, but steadily increasing, market share here in the US, they may be better served to lower their juice as they enter new markets.
Odds on 888 Sport are fantastic. Their partnership with Sportradar ensures they are always amongst first-to-market for most contests.
While you will almost never find the largest deposit bonus in the industry on 888 Sport, their marketing team does a great job offering player-friendly promotions. For instance, our current 888 Sport promo code offer includes a $88 cash bonus with an initial deposit of at least $20.
This is essentially a 4x+ bonus on your initial $20 deposit. Even better, the bonus funds are subject to only a 2x rollover requirement. While some books have moved to a 1x rollover, a 2x requirement is far from stingy as we have seen as high as 35x in this industry in the past!
As you can tell from the grade, this is really where we see 888 Sport lagging behind their competitors. Betting sites like BetMGM and PointsBet have extremely polished websites and apps. With a flawless user experience both in the sportsbook and live betting.
The 888 Sport app currently has a 4.4 (out of 5) rating on the App Store and a 4.1 (out of 5) on the Play Store.
While neither the 888 Sports website or app is light years behind the industry, they both could use a face lift and some overal UX improvements. That being said, both are reliable and according to Uptime Robot, neither has had any downtime over the 12 months.
We know for a fact that based on our past experiences with the 888 Sport support team that they offer phenomenal customer support. Response time is quick, agents are friendly, and in most cases it is obvious player satisfaction is their top goal.
However, if you read through independent user-reviews you will find a wide variety of opinions when it comes to 888 Sport customer support. We will say in the case of all of these reviews, an 888 Sport team member has at least attempted to reach out to the reviewer. Most complaints were regarding outdated terms and conditions attached to promotions, which have since been reworked to be more player friendly.