FanDuel launched it's sportsbook in September of 2018. They currently own the lion's share of the US sports betting market with a 37% market share. As of March 2021, FanDuel offers mobile sports betting in 13 US states and retail sports betting in an additional 5 states.
We are starting this FanDuel review on a low note with our grade for their lines and juice. The first thing of note here is that this is not a shot against the lines at FanDuel. They are fast, accurate, and update constantly throughout the day.
The issue for us here is the juice you have to pay to place a bet. Bettors will typically win more for placing the same bet on a sportsbook like PointsBet or BetMGM. For instance, a $100 bet on the Bucs for Super Bowl LV would have paid $110 on PointsBet and only $90 at FanDuel. This is consistently an issue for both FanDuel and DraftKings.
There is a reason FanDuel is wildly popular despite the unreasonable juice they charge their customers. They offer a superior sports betting website and app, loaded with features that makes betting a considerably more enjoyable experience.
The current version of both the Apple and Android apps is the second-highest rated sports betting app available in the app and play store. We are especially impressed with the user experience when live betting. They offer a wide variety of bets that update seamlessly throughout most professional and collegiate sporting events.
FanDuel offers new players a wide variety of promotions including free bet offers, deposit bonus offers, and risk-free bets. Their top promo code offer for February is a risk free bet that caps at $1,000.
While the promotions at FanDuel are rarely the top in the industry, they do offer player-friendly terms for most of their offers. We always prefer a slightly smaller promotion that does not have an unreasonable rollover requirement attached to it.
Customer support is another area we think FanDuel trails other US sportsbooks. While the majority of books operating in the US offer 24/7 support through chat or phone, FanDuel only offers a ticket system to their players.
While their team has a ridiculously fast response time to these tickets, it is of little help when you need immediate support before a game/line closes. In these cases, it is especially important your sportsbook offers immediate support to address issues that may arise right before a line locks.