PointsBet was founded in January 2019 and quickly cemented its status as one of the top sportsbooks operating in the United States. The first sportsbook opened in New Jersey, but today they are licensed and operating in 10 states including Colorado, Indiana, Iowa, New Jersey, New York, Pennsylvania, West Virginia, Virginia, Illinois, and Michigan.
Clearly, bettors love the PointsBet product as they have seen quarter-over-quarter growth in every market they operate in. They recently had a successful launch in New York, which should set them up nicely as they enter additional markets in 2023.
This review will analyze every feature of the PointsBet sports betting app. To summarize our take, PointsBet is the best sportsbook in the US market. PointsBet offers more betting options, a smoother betting experience, better promotions, and lower juice than just about all of their competitors.
What PointsBet Players are Saying
An important thing to consider when comparing sportsbooks are the opinions of their current player pool. We've curated reviews and ratings for PointsBet Sportsbook across both the App Store, Play Store, and Trustpilot. Find the current PointsBet rating on each platform, as well as an aggregate rating across all reviews, in the table below.
Our team picked through hundreds of PointsBet reviews to identify to identify what current players think are the best and worst features in the sports betting app. It is worth noting that online reviews tend to swing more negative than positive by nature, so an aggregate rating of 4.6 is an overwhelmingly positive sentiment from existing players.
| Sportsbook App |
PointsBet |
| App Store Rating |
4.8 (39,000 Reviews) |
| Play Store Rating |
4.6 (4,713 Reviews) |
| Trustpilot Rating |
3.8 (2,760 Reviews) |
| Total Reviews |
46,473 |
| Aggregate Rating |
4.7 |
| Best Feature |
Live Betting |
| Worst Feature |
High Juice on Player Props |
Betting on the PointsBet website and app is incredibly easy to do. The user experience is nearly flawless and really excels with live and in-game options. Players can expect to find live betting options for every professional and major college sport.
The website and app are both very well executed, with extremely fast load times and no downtime. Not only will you find a feature-packed website and app, but every feature built into the PointsBet product is well thought out and user-friendly.
PointsBet added casino to it's suite of offers, meaning players now have access to everythign iGaming-related outside of poker. Obviously this will not matter to the majority of sportsbook users but does put them slightly behind competitors like BetMGM that offer industry-leading casino and poker apps.
When comparing with rivals FanDuel and DraftKings, PointsBet consistently offers lower juice to their players. In fact, most major sporting events feature little-to-no juice. That is the case for the 2023 NBA Playoffs, which PointsBet announced earlier this week will have no juice. Additionally, the lines on PointsBet update constantly, as fast as any sportsbook in the industry.
PointsBet has leaned on its strengths from both a programming and data side to build our highest-rated live betting experience. The product alone should be enough to sell most users, but when combined with industry-low juice, it is easy to see why PointsBet is currently our highest-rated US sportsbook.
Don't just take our word for it. Shop todays lines on our odds checker to see how many times they offer the best spread or lowest juice. In addition to low juice and player-friendly odds, bettors can find featured bets that offer increased payout opportunities.
New player promotions are where PointsBet really separates itself from the competition. PointsBet is offering some of the best new player offers the US sports betting industry has ever seen this September. The current PointsBet promo code offer provides every new player with $1,000 in second chance bets if your first bet doesn't win.
As a bonus to existing users, PointsBet constantly offers reduced and no juice odds on popular NFL bets. This ensures their players always win more when betting with PointsBet. While reload bonuses are rare, existing players have reported receiving these offers around the start of new NFL seasons and around major events like March Madness and the Super Bowl.
PointsBet offers 24/7 customer support regardless of what state you are playing in. Support is offered by chat or email. PointsBet does not have a phone number listed on the support page of their website or app.
Speaking of the PointsBet app, it currently has a 4.6-star rating on the App Store. A rating that high is a sure sign of happy bettors... many of which made the move from other books to PointsBet looking for a better user experience and player-friendly odds and juice.
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