BetRivers Review: Pros and Cons
There are plenty of reasons for sports bettors to love the BetRivers, but there are still causes for concern and drawbacks you should be aware of before opening a BetRivers account. Here is a quick look at our current list of pros and cons for potential BetRivers customers. We provide a more detailed analysis further into this BetRivers review.
Pros: BetRivers Online SportsBook
Some of the core reasons bettors love BetRivers are low juice, great promotions, and industry-leading customer support. BetRivers already offers legal online sports betting in 13 US states ond Ontario, Canada. Opening and funding a new account is arguably the easiest in the industry. Customer support is available through live chat from 9:30 am through 2:30 am.
Low Juice
Players that are new to online sports betting may not pay much attention to juice. While this is understandable, it could be costing them hundreds or even thousands of dollars over the course of an entire season.
BetRivers online sportsbook has some of the lowest juice in the sportsbook industry. This is especially true for efficient markets like the NFL. It's not uncommon for BetRivers to offer -105 instead of the standard -110 juice on certain games.
Being able to save 5% on your NFL losses will save you a ton of money at the end of the season. Never underestimate the power of juice in legal online gambling. That will add up in your BetRivers account over the course of a season.
Great Bonus Terms
The BetRivers $250 deposit match welcome bonus may not be earth-shattering as far as overall bonus dollars, but the terms are the most player-friendly in the sports betting industry. A wise man once said, "it's not what you make but what you keep." This is true of welcome bonuses as well.
An impressive overall bonus amount is pretty meaningless if the terms are rough! For example, some sportsbooks demand a rollover of up to 25-35x. This means that the new player has very little chance of actually keeping some of the bonus money.
BetRivers is much different! Their rollover requirement is only 1x, which means you only have to play through your welcome bonus funds once before you can request a withdrawal. That's hard to beat! We've seen rollovers as high as 25x, which of course is ridiculous in any of the sports betting markets.
The variety of odds at BetRivers is also a major plus. BetRivers utilizes Kambi, an odds provider that also services DraftKings, Penn, and Parx. This means more lines on more games for their customers.
Industry Leading Customer Support
Customer service is a bit of an oxymoron these days in the online sportsbook industry, but BetRivers Online Sportsbook is the exception. Their customer support reps are available from 9:30 am to 2:00 am every day! Customers can use either the Live Chat Support feature or the Email Support option.
The live chat is a major advantage that BetRivers online sportsbook has over other online sportsbooks. There are some that have only an email ticket system, and when you're trying to get into live dealer games or other live betting action and you need support, you don't have time to wait.
BetRivers also has an expansive Help Center where they store lots of frequently asked questions and answers. Many clients find this to be extremely helpful.
Cons: BetRivers Online SportsBook
When compared to other betting sites, the feel of both the desktop and mobile sportsbook at BetRivers is outdated. Both the website and BetRivers sportsbook app feel congested, and the constantly scrolling wheel of winners on the website has a 1999 online casino feel to it. Beyond just the issues with UX, the site can be laggy and has been reported to have outages during peak usage hours.
The other major issue with BetRivers hit players where it matters most, their bankroll. Using Kambi results in juice levels that simply can't compete with the likes of PointsBet and BetMGM. Furthermore, their current new player promotion is less than half the average bonus offer in the US sports betting markets.
That being said, we would still consider BetRivers to be a reduced juice book, so that is a positive. Though they trail a couple of books as far as juice, BetRivers is still far better than most in this crucial category throughout available betting markets. Overall, we think BetRivers offers very competitive odds.
What BetRivers Customers are Saying
Our staff picked through hundreds of BetRivers reviews to figure out what current players think are the best and worst features in the mobile app. It is worth noting that online reviews for mobile sports betting tend to not be so positive by nature, so an aggregate rating of 4.6 is an overwhelmingly positive sentiment from existing players.
What we typically see as far as reviews for online casino apps and online sports betting apps is that the reviewers tend to be only those with a negative experience. When sports bettors have a great experience, they don't share it. So racking up a 4.6 on the app store is a big deal in the online sports betting industry.
| Sportsbook App | BetRivers |
| App Store Rating | 4.4 (1,136 Reviews) |
| Play Store Rating | 3.1 (50,641 Reviews) |
| Total Reviews | 677 |
| Aggregate Rating | 4.0 |
| Best Feature | Player-Friendly Bonus Offers |
| Worst Feature | Outdated Website and App |
We feel obligated to clarify this rating is not a reflection of the betting options and odds at BetRivers. Most US sports bettors will find every bet they are looking for on the BetRivers sportsbook.
The issue is once you find that bet and it cashes, you win less money than you would at some competing online sportsbooks.
To confirm this we reviewed the odds for 50 different sporting events and compared them with each of our sportsbook partners. BetRivers juice was significantly higher across the majority of those bets.
Every major US sportsbook offers the same betting options and the same bet types, so juice is one of the few ways we can differentiate one online casino from another. This is where the BetRivers sportsbook stands out.
BetRivers offers a ton of game props on both NFL and NBA games! This is very attractive to folks who enjoy sports betting on player props. You can also use their search box to quickly bring up the player you want to see odds for.
As was the case with our odds and juice review, the site and the BetRivers mobile app have both good and bad qualities we have to mention. Both are extremely easy to use, this includes everything from creating an account to placing a bet to withdrawing sports betting winnings.
The issue with both the website and mobile app is the overall user experience. There are issues with lagging, reports of downtime, and a lack of spacing on both platforms. The newsfeed on the right-hand side of the sportsbook can't be hidden on desktops which is a must-fix UX issue in our opinion.
The toggle bar on top is a little difficult to handle, but overall it's not too bad. It allows you to quickly sort what betting markets are currently available for live betting options. This is handy for folks who like to do a lot of live betting.
BetRivers also offers an impressive online casino for folks that are interested in this and happen to be in an eligible state. If you're looking for an online casino to get into some table games, the BetRivers casino might not be a bad option.
We've heard lots of positive reports about their casino games over the last few years.
Overall, we have to give the BetRivers app and website a mild 4.5 rating. There are just too many issues with the BetRivers app to see past them and give them a higher rating.
As we mentioned earlier, the BetRivers promo code can rarely compete with its top competitors.
The current $250 BetRivers welcome bonus is a quarter of the $1,000 first bet promo available at BetMGM. Furthermore, they have not offered a bet-get promotion since early 2020, which is kind of unheard of in the sports betting industry.
Typically online casinos will offer something to existing users such as a referral bonus or an additional BetRivers bonus code.
That being said, promotions change constantly throughout the year and there is more to consider than just the size of the welcome bonus.
For instance, BetRivers has a 1x rollover requirement on bonus funds while DraftKings has a 25x requirement. New players should always compare the top US sportsbook promotions before opening a new account for a signup bonus.
Boosted odds are a perk.
One type of promo that BetRivers does really well is their daily odds boosts, which are great on top of their already competitive odds. These can be found on the toggle bar under the Specials tab, and they can help you win more money on a daily basis.
For example, one of their most popular odds boosts is a +725 payout if the Los Angeles Chargers start the 2022 regular season at 5-0.
BetRivers odds boosts are definitely a welcomed promo for most of their sports betting fans. Sure, you might miss out on other great promotions that other books offer, but the boosted odds keep coming at BetRivers, so that's a plus.
Rewards for existing players.
Another positive thing about BetRivers is their rewards program. Every customer is automatically enrolled in iRush Rewards, which is one of the top rewards programs in the country.
The program offers 11 different tiers of rewards, from BetRivers swag to a VIP Thank You dinner! Rush Street Interactive knows how to show their customers a little extra love. So if you're looking beyond just the BetRivers welcome bonus, you might find that their rewards program is worth looking into.
As far as support is concerned, BetRivers is better than most US sportsbooks at the moment. The typical online sportsbook currently offers support by email only, and a handful offer chat support. Luckily for BetRivers customers, they are one of the few books that do offer live chat support.
Live chat support is available 24/7/365, which makes BetRivers one of only a handful of sportsbooks that offers around-the-clock live support. Even if betting on European soccer, 9:30 AM gives you plenty of time to get answers to your questions. BetRivers does not offer phone support at the moment, but Rush Street Interactive could change that in the near future.
Top Rated SportsBook Bonus Offers for September
It is always important to shop for the best welcome offer before signing up with any sportsbook. While we are huge fans of the current BetRivers promotion, it's worth comparing it with two sportsbooks that operate in similar states. Find the details for the current bonus offers from Bet365 and PointsBet Sportsbook below.
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