BetMGM is one of the oldest and most trusted sportsbooks operating in the US. While sports betting is relatively new to the majority of Americans, BetMGM's sportsbook has been operating since 1993.
Despite being the old dog in the US sports betting market, BetMGM has been arguably the most aggressive book entering new markets. As of March 2021, BetMGM is operating in an industry-best ten markets.
The lines and juice at BetMGM are nearly perfect. They offer a wide variety of bets including player props and live betting. Additionally, their lines update quickly both prior to the start of games and as the game unfolds.
Live betting and player props, while better than most still lag slightly behind competitors like DraftKings and PointsBet. That being said, 99% of bettors are going to find 100% of the action they are looking for, and you are almost always going to find better juice with BetMGM than you do with DraftKings.
Customer support is one of the areas BetMGM really shines. Agents are available 24/7 through their chat support, which can be accessed through both the website and mobile app.
In addition to their chat support, BetMGM also offers a wide variety of information and solutions on their help page and alternatively allow users to create a ticket through email.
In terms of player promotions, BetMGM offers a wide variety of promotions to both new and existing players. These range from 100% deposit bonus offers to free weekly bets for active users. This is a major advantage for BetMGM, as few books consistently offer existing players promotions like this.
Of course, as any seasoned bettor knows, not all promotions are created equal, and even an industry-leading deposit bonus, if tied to unrealistic terms and conditions, can be more of a negative than a positive.
That is perhaps the best part about BetMGM's current promo code offers. Most are tied to only a 1x-2x rollover requirement. This means your bonus money is yours faster and can be withdrawn sooner than with other books.
As we mentioned above, the app is better than most in the industry, but is not quite as polished as what you find at FanDuel and DraftKings. Nevertheless, the app has every feature the typical bettor looks for and is extremely user-friendly.
Lines update lightning fast on both the website and app. However, in both cases, the site/app is not nearly as fast loading. While this can result in a frustrating user experience, it is hardly a deal-breaker.
Both the website and app are well organized and moving between sports and bet types is seamless and should feel familiar to most modern sportsbooks. The live betting interface is fantastic and one of our favorite user experiences in the industry.