Proline Sportsbook is the exclusive sports betting app from Ontario Lottery and Gaming. Built specifically for Ontario bettors, Proline offers competitive odds, fast payouts, great customer support, and a user-friendly app.
Is it enough to compete with Ontario leaders Bet365, FanDuel, and DraftKings? We share our thoughts in this hands-on sportsbook review.
Ontario bettors must be 19+ and present to place wagers. If you or a loved one is experiencing problems with gambling, call 1-866-531-2600 or visit the ConnexOntario www.connexontario.ca.
Our team has reviewed dozens of sportsbooks over the past decade, and with every review we are looking at a handful of features that bettors value most in a sports betting app.
Our Proline Sportsbook review specifically looks at the following features:
- Website and mobile app: Is the app easy to use and does it have the features bettors have come to expect from a modern sportsbook?
- Betting options: What sports, leagues, and types of bets are available in the app?
- Payouts and cashier options: What payment options are available for deposits and withdrawals, and quickly does a payout request process?
- Customer support: Interacting with the customer support team at a sportsbook is inevitable. What support options are available when that time comes?
While the Proline+ website and mobile apps are far from flashy, they offer a user-friendly layout and nearly all of the features you would find at competing Ontario sportsbooks. We've broken this section of our review into three critical factors that we look for in every sportsbook we review.
How Easy is it to Build a Bet Slip?
The modern sports bettor expects to be able to open their sportsbook, quickly find the game they want to bet, and instantly add their pick to the bet slip. This entire process should take, at most, 30 seconds.
This is arguably our favorite feature of the Proline app, as the layout is extremely user-friendly and the process of building a bet slip is well thought out.
Are There Performance Issues with the Mobile App?
We tested the Proline app during peak hours for several weeks without running into a single performance issue. The app was always quick to load, never crashed, and odds updated in real-time.
However, there were a handful of occasions where we ran into issues with the app's geolocator. While we can only report his issue occurred on a small percentage of total uses, this is arguably the most frustrating issue for bettors. There is nothing worse than being physically located in Ontario and having the app lock you out because you 'are out of the region'.
How Do SGP and Live Betting Interfaces Compare with Other Sportsbooks?
Proline Sportsbook does a great job with their live betting odds. There are typically dozens of live betting options for every game in progress. These options include odds for the game, total, and even live props.
Where Proline fails to compete with Ontario's most popular sportsbooks is its same game parlay options. While several Ontario sportsbooks allow players to build their own same game parlays, Proline simply prebuilds several options for you to choose between.
We were thoroughly impressed by the variety of betting options available at Proline Sportsbook. Not only does the sportsbook offer odds for every major sport, but they have daily boosted bets available for each sport as well.
No matter what sport you are passionate about, Proline has you covered. Here is a complete list of the sports currently available in the Proline app:
- Football
- Hockey
- Basketball
- Baseball
- Soccer
- Tennis
- Formula 1
- MMA
- Boxing
- Cricket
- Darts
- Rugby
- Snooker
Types of Bets Available at Proline Sportsbook
Beyond simply offering odds for every professional (and collegiate) sport, Proline offers every bet type you would find at big-name sportsbooks like FanDuel and DraftKings.
This is important as every bettor tends to prefer specific types of bets. For instance, if you enjoy live betting, then you're going to want to use a sportsbook that provides reliable live betting options.
Here are the types of bets currently available from Proline Sportsbook:
- Moneyline
- Spread
- Total
- Parlay
- Same Game Parlay
- Futures
- Player Props
- Team Props
Proline Sportsbook allows players to fund their accounts by making a deposit using any major debit or credit card. This process is unique from other sportsbooks, as Proline is owned and operated by OLG.
It is important to ensure you select your Sports Wallet when making your deposit, as funds cannot be transferred between the sportsbook, casino, and lottery wallets. Deposits are instantly applied to your account and are immediately available to use in the Proline app.
Withdrawing funds follows a similar process, but every withdrawal requires approval, which can take up to 24 hours. Once your withdrawal request has been approved, the payout is typically available in your account within 3-5 days (depending on where you bank).
During testing, our payout was approved and transferred on the same day we made the request. The funds showed up in our account the next day, which is one of the fastest payout processes we've tested.
There are few (if any) Ontario sportsbooks that offer support that is as reliable as what Proline provides. This includes 24/7 live chat support and phone support from 8 AM to Midnight.
Most of the sportsbooks that currently operate in the province have moved exclusively to email support, so having multiple live support options is a massive advantage for Proline.
Once logged into your Proline Sportsbook account, you will find the chat bubble at the bottom of the customer support page. Simply click 'start chat' to message the support team directly. The Proline+ customer support phone number is 1-855-978-7529.
Proline Sportsbook is perfect for sports bettors looking for great odds, fast payouts, and reliable customer support. Given, how competitive the odds are, it is also a great option for bettors who shop odds at multiple sportsbooks.
However, if you prefer to bet same game parlays or are looking for an app that is loaded with features and research tools, there are better options on the market.
| Review |
Proline SportsBook |
| Details |
Proline Sportsbook is an exclusive Ontario sportsbook from OLG. Its strengths include a user-friendly app, 24/7 customer support, and lightning-fast payouts. The biggest drawbacks are an outdated website and a lack of same game parlay options. Overall, the pros far outweigh the cons when it comes to Proline and this is one sportsbook every Ontario bettor should have in their arsenal. |
| Author |
Nicholas Berault |
| Rating |
4.8 (out of 5) |
Ontario bettors must be 19+ and present to place wagers. If you or a loved one is experiencing problems with gambling, call 1-866-531-2600 or visit the ConnexOntario www.connexontario.ca.
