Ontario Fines Relax Gaming and Pragmatic Play Partner $40,000 Each After Games Found on Unregulated Gambling Sites

The Alcohol and Gaming Commission of Ontario issued $40,000 fines to Relax Gaming Limited and Arrise Solutions Limited in early May 2026 after an investigation found that games created by the two suppliers were available on unregulated gambling sites accessible to players in Ontario. The enforcement action was announced on May 7, 2026 and represents the regulator’s most direct public action against licensed game suppliers for their presence in the illegal market.

Both companies are registered with the AGCO to supply their products to licensed online casinos operating in Ontario’s regulated iGaming market, which launched in 2022. The violation stems from those games also appearing on unlicensed sites accessible to Ontario residents, which the regulator says contravenes the province’s rules prohibiting registered suppliers from offering their content to any platform not licensed to operate in the jurisdiction. Arrise Solutions is closely associated with Pragmatic Play, one of the world’s largest iGaming content providers. Following notification from AGCO investigators, both companies cooperated fully and took prompt action to restrict access to their games on the relevant unregulated sites.

Why This Matters for the Regulated Market

The AGCO’s action targets the supply side of the illegal gambling market rather than the operators running unlicensed sites, which are typically offshore and difficult to reach through Canadian regulatory mechanisms. By holding licensed suppliers accountable for where their games appear, the regulator is attempting to cut off the content pipeline that makes unregulated sites attractive to players. The Commission stated that unregulated sites do not guarantee fair games, timely withdrawals, or access to meaningful dispute resolution, and that they increase exposure to criminal activity including money laundering and match fixing.

The Broader Enforcement Trend

Ontario’s regulated iGaming market has grown rapidly since its April 2022 launch, with dozens of operators now licensed in the province. The regulator has been increasingly aggressive about protecting the integrity of that licensed market. The total fines of $80,000 in this case are modest relative to the scale of either company’s revenue, but the public nature of the enforcement action sends a clear message about compliance obligations for suppliers operating in the province. The best Ontario casino apps all operate under AGCO licensing requirements and are subject to these compliance standards.