PointsBet is one of the top-rated sportsbook apps in the U.S. and it is easy to see why. With aggressive new player promotions, a unique pointsbetting system, and one of the best app designs in the industry, there is no shortage of reasons to make PointsBet your new go-to sportsbook.
Final Verdict:
The PointsBet app offers one of the best mobile betting experiences we have tested. The app has an ultra-modern look, is easy to use, and is packed with features that are exclusive to PointsBet.
Industry-leading mobile app that is packed with features you will only find at PointsBet.
Points-betting offers a unique alternative to traditional fixed-odds betting.
The live betting experience is the best we have tested to date.
Cons
The current bonus offer trails new player promotions at other top sportsbooks.
PointsBet is only available in 14 of 22 states that offer online betting.
Player props are considerably more expensive when compared to DraftKings and BetRivers.
Review Summary
PointsBet was founded in January 2019 and quickly cemented its status as one of the top sportsbooks operating in the United States. The first sportsbook opened in New Jersey, but today they are licensed and operating in 10 states including Colorado, Indiana, Iowa, New Jersey, New York, Pennsylvania, West Virginia, Virginia, Illinois, and Michigan.
Clearly, bettors love the PointsBet product as they have seen quarter-over-quarter growth in every market they operate in. They recently had a successful launch in New York, which should set them up nicely as they enter additional markets in 2024.
This review will analyze every feature of the PointsBet sports betting app. To summarize our take, PointsBet is the best sportsbook in the US market. PointsBet offers more betting options, a smoother betting experience, better promotions, and lower juice than just about all of their competitors.
PointsBet Customer Reviews
An important thing to consider when comparing sportsbooks is the opinions of their current player pool. We've curated reviews and ratings for PointsBet Sportsbook across both the App Store and Play Store. Find the current PointsBet rating on each platform, as well as an aggregate rating across all reviews, in the table below.
Our team picked through hundreds of PointsBet reviews to identify what current players think are the best and worst features of the sports betting app. It is worth noting that online reviews tend to swing more negative than positive by nature, so an aggregate rating of 4.65 is an overwhelmingly positive sentiment from existing players.
Sportsbook App
PointsBet
App Store Rating
4.8 (42,800 Reviews)
Play Store Rating
4.1 (11,100 Reviews)
Total Reviews
53,900
Aggregate Rating
4.65
Best Feature
Live Betting
Worst Feature
High Juice on Player Props
PointsBet Website and App
4.8 out of 54.8
Betting on the PointsBet website and app is incredibly easy to do. The user experience is nearly flawless and really excels with live and in-game options. Players can expect to find live betting options for every professional and major college sport.
The website and app are both very well executed, with extremely fast load times and no downtime. Not only will you find a feature-packed website and app, but every feature built into the PointsBet product is well thought out and user-friendly.
PointsBet added casino to its suite of offers, meaning players now have access to everything iGaming-related outside of poker. Obviously this will not matter to the majority of sportsbook users but does put them slightly behind competitors like BetMGM that offer industry-leading casino and poker apps.
Betting Options, Odds, and Juice
4.8 out of 54.8
When comparing with rivals FanDuel and DraftKings, PointsBet consistently offers lower juice to their players. In fact, most major sporting events feature little-to-no juice. That is the case for the NBA Playoffs, which PointsBet announced earlier this week will have no juice. Additionally, the lines on PointsBet update constantly, as fast as any sportsbook in the industry.
PointsBet has leaned on its strengths from both a programming and data side to build our highest-rated live betting experience. The product alone should be enough to sell users, but when combined with industry-low juice, it is easy to see why PointsBet is currently our highest-rated US sportsbook.
Don't just take our word for it. Shop today's lines on our odds checker to see how many times they offer the best spread or lowest juice. In addition to low juice and player-friendly odds, bettors can find featured bets that offer increased payout opportunities.
PointsBet Bonus Offers and Promotions
4.7 out of 54.7
New player promotions are where PointsBet separates itself from the competition. PointsBet is offering some of the best new player offers the US sports betting industry has ever seen this January. The current PointsBet promo code offer provides every new player with $1,000 in second chance bets if your first bet doesn't win.
As a bonus to existing users, PointsBet constantly offers reduced and no juice odds on popular NFL bets. This ensures their players always win more when betting with PointsBet. While reload bonuses are rare, existing players have reported receiving these offers around the start of new NFL seasons and around major events like March Madness and the Super Bowl.
Customer Support
4.7 out of 54.7
PointsBet offers 24/7 customer support regardless of what state you are playing in. Support is offered by chat or email. PointsBet does not have a phone number listed on the support page of their website or app.
Speaking of the PointsBet app, it currently has a 4.6-star rating on the App Store. A rating that high is a sure sign of happy bettors... many of which made the move from other books to PointsBet looking for a better user experience and player-friendly odds and juice.
21+ to wager. Please Gamble Responsibly. Gambling problem? Call 1-800-GAMBLER. Call 1-800-NEXT-STEP (AZ), 1-877-770-7867(CO), 1-800-522-4700 (KS, NV), 1-800-BETS-OFF (IA), 1-800-9-WITH-IT (IN), 1-877-770-STOP (7867) (LA), Call 1-800-327-5050 (MA), Call 1-800-GAMBLER or visit mdgamblinghelp.org (MD), 1-800-270-7117 for confidential help (MI). Call 877-8-HOPENY or text HOPENY (467369) (NY), 1-888-532-3500 (VA).
Chris Lollis is a sports betting expert that has covered the industry for more than a decade. Over that time he has covered everything from the repeal of PASPA to the state-by-state legislative changes. Chris serves as the Head of Content at EatWatchBet, and is responsible for tracking latest news and updates from every U.S. sportsbook.
