The Golden Nugget casino brand was founded in 1946 as a humble gambling hall in Las Vegas, Nevada. Today, the brand is one of the most iconic names in the U.S. casino industry with several resort locations across the country.
In 2013, Golden Nugget became one of the first online casino operators to launch in New Jersey. It would go on to launch in Michigan and West Virginia in 2021 and Pennsylvania in 2023. The Golden Nugget Online Gaming brand was acquired by DraftKings in May 2022.
In this review, we will share the results from months of testing the Golden Nugget online casino website and app. We will identify our favorite features, areas that need to improve, and our overall thoughts on the casino product.
Bonus spins vary by state, no bonus spins in PA. 21+. Gambling problem? Call 1-800-Gambler.
This Golden Nugget review will take an in-depth look at the website and app, slots, table games, cashier options, and customer support. However, let's start by addressing where Golden Nugget is legal and who is eligible to play.
To use the Golden Nugget website (or app) you must be 21+ years of age and located in a state where they are authorized to operate. For casino players, this includes Michigan, New Jersey, Pennsylvania, and West Virginia.
In addition to the online casino product, Golden Nugget Sportsbook is also available in Michigan, Nevada, New Jersey, Virginia, and West Virginia.
The Golden Nugget online casino product is widely regarded as one of the best in the industry. In fact, Golden Nugget was named the EGR Operator of the Year four consecutive times from 2017-2020.
While there is a lot to love about the website and app, there were still several issues that stood out throughout our testing. Find our favorite and least favorite features below:
The first thing that stands out when you open the Golden Nugget app is the games. There are over 1,500 different games available including over 1,400 slots, 24 live dealer tables, and another 54 table games.
With so many options, one might think it would be difficult to find that one game you love. However, there are plenty of options for sorting the massive library of slot games. This includes the option to search, filter by studio, game type, or theme, or simply sort games based on user ratings and popularity.
The one area that stands out is the customer support and account management options. From one-click deposits and payouts to the unique bonus tracker tool, managing your Golden Nugget account is a breeze.
From the first time you open the Golden Nugget website or app, you will notice that it doesn't look like your typical U.S. casino product. To say it's busy is an understatement.
There are a total of four menus visible when you load the website. A top menu includes links to log in, sign up, or move to the sportsbook. A side menu allows you to navigate account features, make a deposit, or contact support. The middle menu is how you navigate the game library. Finally, the sticky menu at the bottom of the screen includes quick links to your last played games, as well as new and featured games.
This is the heart of our issue with both the website and app. The layout feels dated and a much-needed facelift would make it easier to navigate and much less cluttered.
As of this February, there are a total of 1,521 different games available on the Golden Nugget app. This includes slots, table games, video poker, live dealer, and even scratchers.
New games are regularly added to the app and can always be found in the 'New' section of the game library.
Perhaps our favorite feature of the app is the ability to see player ratings for every game Golden Nugget offers. You are also able to sort games by rating to ensure you are playing games that other customers have had a positive experience with.
Golden Nugget offers over 1,400 slot games from the top developers in the industry including IGT, NetEnt, WMS, and more.
Despite the overall navigation issues the app struggles with, sorting through the massive library of slot games is quite intuitive. The app allows you to filter the apps by developer, game type, or game theme. Once filtered, you are then able to sort the results by name, game rating, or max payout.
When comparing the slot games offered to top competitors, Golden Nugget only trails BetMGM, which has exclusive access to the family of Buffalo slot games from Aristocrat.
Golden Nugget offers a total of 54 table games. This includes the games any casino enthusiast would expect to find: blackjack, roulette, baccarat, and poker. They also offer popular variations on each of these games including Mississippi Stud, European Roulette, French Roulette, Hold'em, and much more.
The selection of table games trails only two online casinos, DraftKings offers 84 options and BetMGM offers 72.
Golden Nugget offers a total of 24 live dealer tables across 7 different games. The games available include blackjack, roulette, craps, hold 'em, three card poker, lightning dice, and dream catcher.
Unlike the majority of online casino operators, Golden Nugget live dealer tables offer minimum bets of $1 or less. Find the minimum bet, maximum bet, max payout, and return to player for each game in the table below.
|Three Card Poker
The variety of generous promotions Golden Nugget offers was one aspect of this review that thoroughly impressed every member of our team.
This is not limited to a welcome offer but also includes a great rewards program, referral program, and ongoing promotions available to current Golden Nugget players.
In an era that has seen nearly every iGaming operator move to No Sweat Bets and Play It Again offers that players hate, it's nice to see Golden Nugget feature one of the best welcome offers we have ever seen.
Our current Golden Nugget promo code offer includes a $1,000 casino bonus and 200 bonus spins. Note: there is a $30 minimum deposit and the bonus spins must be used on either 88 Fortunes or Megaways.
With several offers running at all times, Golden Nugget promotions aren't just for new players. Here is a preview of the promotions current Golden Nugget players are eligible to receive:
No online casino is complete without a rewards club, and the Golden Rewards Club is one of the best available. There are four ways to earn rewards points, and the points you earn can be exchanged for cash at any time in the Golden Nugget app.
The rewards program can pay out as much as .45% on any funds you deposit and play through once. Here's how it works:
100 Rewards Points can be redeemed for $1 cash. So, if you deposit $100 and wager those funds on slots, you will receive 45 reward points. The structure is straightforward, and the rewards can stack up quickly during long sessions.
In addition to the rewards program, Golden Nugget has a VIP program that includes even more perks. As a VIP, you are eligible to get free rewards points, expedited payouts, weekly cashback offers, exclusive invites to events, and much more.
While we are fans of the Golden Nugget app and game selection, where it truly excels is customer support. We consider deposits, payouts, and live support options as part of this section of the review.
There are 11 ways to fund your Golden Nugget account. With each of these methods, the funds are instantly added to your account and are available to use.
In addition to the 10 methods for making a deposit online, players can also fund their account via PayNearMe, using cash at any 7-Eleven location. Note that it takes around 30 minutes for your funds to be added to your account when you deposit using cash.
Here is the complete list of payment methods accepted at Golden Nugget:
There are 7 options available when you request a payout in the Golden Nugget app. In our experience, payouts are typically approved and processed the day you make the request. How fast you receive the payout is ultimately determined by the payout method you select.
To receive your funds instantly, we recommend using Play+. Golden Nugget is able to quickly approve Play+ payout requests and your funds are instantly available to use.
We also requested a payout via PayPal, which took slightly longer to process but was available in our account in less than 24 hours.
Here is the complete list of payout methods offered by Golden Nugget:
Given how robust the customer support options are at Golden Nugget, it is hard to believe that there are still casino apps that only offer email support.
If you ever need to speak with a Golden Nugget support agent you are able to do so 24/7/365. They are one of the only casino apps that offers around-the-clock live chat and phone support.
The live chat feature can be found on the contact page of their website, and phone support is available by calling (855) 582-5117. Should you prefer to email the support team, you can do so at [email protected].
Our team gives the Golden Nugget website and app an overall rating of 4.9 (out of 5). Our favorite features include the selection of games, speed of deposits and payouts, and 24/7 customer support.
The biggest flaws we encountered during our testing were issues with the design of the app and website. The layout can be confusing (and even overwhelming) to new players, and the overall design is more outdated than 'vintage Vegas'.
Despite these issues, Golden Nugget is one of the best online casinos available in 2024. We highly recommend taking advantage of the current bonus offer and testing the app for yourself if you happen to be in one of the 4 states they operate.
21+ to wager. Please Gamble Responsibly. Gambling problem? Call 1-800-GAMBLER or visit www.ncpgambling.org (NJ, WV), 1-800-GAMBLER or visit https://responsibleplay.pa.gov (PA), 1-800-270-7117 or visit https://www.michigan.gov/mdhhs/keep-mi-healthy/mentalhealth/gambling for confidential help (MI).